FAQ

How long does delivery take? Standard delivery takes 10 to 15 business days, depending on the location. You will receive a tracking number to monitor your order.

Do you offer free delivery? Yes, we offer free delivery on all orders. During special promotions, we also provide free tracked delivery.

How can I track my order? Once your order has been shipped, you will receive an email with a tracking number and a link to track your package in real-time.

Can I return or exchange a product? Yes, we accept returns and exchanges within 30 days of receiving the product. Items must be in their original condition and unused. Please contact our customer service team at contact@dodaba.com to start the return or exchange process.

What payment methods do you accept? We accept all major credit and debit cards, as well as Klarna. All transactions are secure and encrypted to protect your information.

How can I contact customer service? You can reach us through our website’s contact form, by email at contact@dodaba.com.

Do you have a physical store? Currently, we operate online only, which allows us to offer a wide range of products at competitive prices.